Support

Run Report Support

Need help with Run Report? We’re here to help.

Contact Support

For questions, bug reports, account issues, privacy requests, or feedback, contact us at runreportsupport@gmail.com.

When contacting support, please include:

Please do not send your password or other sensitive account information.

Common Help Topics

Account and Login

For trouble creating an account, signing in, changing your email, or updating your profile, confirm that you are using the correct email address and that your internet connection is active.

Activity Logs

You can create, edit, and delete race or workout entries from the Log section. If an entry is missing, refresh the screen and confirm that you are signed in to the correct account.

Fueling Plan

Your fueling plan allows you to save food, drink, timing, goals, notes, and favorite nutrition categories for future activities.

Privacy and Public Activities

You can control whether new activity summaries are private or public through the app’s privacy settings. Public summaries may be visible to other Run Report users.

Read our Privacy Policy for more information about how data is handled.

Account Deletion

You can delete your account from the Profile settings. Account deletion may remove your profile, activity data, and associated account information, subject to legal requirements, backups, and information already shared publicly.

Feedback

We welcome suggestions that can make Run Report more useful for runners. Please send feedback to: runreportsupport@gmail.com.

We typically respond within 48 hours.

Run Report Support